Course Description


Interpreting in healthcare settings presents numerous challenges; however, these complexities increase significantly when interpreters are required to work with Deaf children. This webinar aims to delve into the qualitative research undertaken by Naomi as part of her MSc, exploring the many challenges that interpreters face when they work with Deaf children in healthcare settings and the strategies they employ to manage these demands effectively.

The session will be interactive, encouraging participants to reflect deeply on their experiences and practices. We will also examine how the Demand Control Schema (Dean and Pollard, 2013), can be utilised to support interpreters in making ethical decisions. This approach ensures that interpreters not only adhere to high ethical standards but also possess the vital interpersonal skills necessary to navigate the complexities of working in healthcare settings with Deaf children.

The goal is to empower interpreters with the knowledge and skills needed to overcome the challenges that arise in this domain and contribute to better health outcomes for Deaf children.




Dr Jules Dickinson PhD

Having worked as community interpreter for over 15 years, Jules has a wide range of interpreting experience across a variety of settings. Her interest in the workplace interpreter’s role led to a PhD at Heriot-Watt University, U.K. Her ground-breaking ethnographic research examined the ways in which the interpreter impacts upon the interaction between Deaf and hearing employees, with a focus on the use of humour and small talk in team meetings.Jules continues to support the development of the interpreting profession as a teacher, trainer, research-practitioner and a Professional Supervisor. Jules has published extensively on issues relevant to workplace interpreting. Jules has presented aspects of her research at Gallaudet University and her PhD has recently been republished by Gallaudet University Press

Course curriculum

    1. Learner Terms & Conditions

      FREE PREVIEW
    2. Your workbook

    3. Managing the Challenges of Telephone Interpreting slides

    1. Webinar Video 2 - Introduction strategies and incoming calls

    2. Breakout Room Exercise - Silence & Turn-taking

      FREE PREVIEW
    1. Webinar Video 3 - Silences and turn-taking

    1. Webinar Video 4 - Recap & introducing emotive calls

    2. Breakout Room Exercise - Interpreting emotive phone calls

      FREE PREVIEW

About this course

  • £60.00

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